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All our offers are listed under the Offer Terms section on the main menu on the Homepage. At Star, you will always be assured of Market's Lowest Prices and Big Savings on your bill #BachateRaho
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Bill Pe Deal offer allows you to get a Flat 50% off on a minimum bill value. We also want you to know this offer is available on a select range of products. Happy Shopping! Note: Minimum Bill value may keep changing as per the scenario.
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At StarQuik and our StarBazaar stores, offers and prices are generally the same. However, there may be some offers that are exlcusive to StarQuik.
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Yes! Offer discounts and prices of products are same on the StarQuik App and Website.
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Yes! Offer discounts and prices of products are same on the StarQuik App and Website.
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This offer allows you to save maximum by buying one product and getting one for FREE. This offer is available on a selected range of products and also applied on products with a minimum bill value.
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Half Price Store has a select range of products that is available to you at Flat 50% off at no minimum bill value. Happy Shopping!
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The delivery timings are different for different cities and localities. In some locations, our deliveries begin from 9 AM and the last delivery is completed by 10 PM (these are subject to local governmental restrictions, if any)
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We are currently operational at selected locations in Mumbai, Pune, Bangalore, Hyderabad, Ahmedabad & Vadodara. You can download the App and select your location to check for delivery.
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Yes, you will receive Delivery exceutive details on your registered mobile number & email. You can also find the details in My Orders section.
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Yes, you can reschedule your delivery. However, this option is exclusively available only on our app and rescheduling can be done before the order is picked. You can track the status of your order under My Order section.
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We charge a delivery fee of Rs. 99/-[+ taxes] for Doorstep Service. This fee is directly used to insure our delivery associates from accidents and hospitalisation. Please be assured of our Market's Lowest Prices on all groceries. While shopping with us you will see big savings on your bill #BachateRaho
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Once you have placed your order, changing the location is not permissable as the order is directly sent to process further in real time. However, you can cancel your order and place a new one with the preffered location of delivery.
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You can place your order from any location and get it delivered to any location of your choice All you need to do is manually select the location for delivery.
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You can follow the below steps to reschedule your order 1. Go to My Orders section. 2. Click on Change slot 3. Choose a preferrable date and time. 4. Click on Reschedule.
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If you live within 3 to 4 km from our Star Bazaar stores, you can now enjoy delivery within 90 minutes. Currently, this service is available to customers only in certain locations and we are expanding this service rapidily.
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We have different slots scheduled based on customers preferences. 90 Minute Delivery If you live within 3 to 4 km from our Star Bazaar stores. Incase you want later deliveries as per your preferred slots, you can choose from any of our 3 hour slots. If you live beyond 3-4 km from the store, you can choose from any of our slots that have specific delivery windows. What ever be your choice we are here to serve all your grocery needs.
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If you live within 3 to 4 km from our Star Bazaar stores detect your location automatically on the app to check on the service availability for you.
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90 minute delivery slots will be available between 7:00 am to 7:00 pm. We are rapidly adding more slots to this service.
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We are constantly adding more pin codes to expand this serviceability for your ease. Please stay tuned & watch out for further updates.
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Yes, you cancel your order anytime from the time you place your order.
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Yes, we charge a delivery fee of Rs. 99/-[+ taxes] for Doorstep Service on all orders, including Fresh.
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StarQuik- A TATA Enterprise, a one stop destination for all your grocery needs! We aim to make grocery shopping fun, easy & convenient for you! Shop from our range of 5000+ products and get Everyday Sabse Sasta Prices! You can trust us when we say our prices are lowest in the market. When you shop with us, you will see Big Savings on your bill #BachateRaho. While you enjoy shopping from the comfort of your homes on StarQuik, you can also visit your nearest Star Bazaar stores and experience shopping in store. With Star, you can shop Anywhere, Anytime!
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Yes! We do deliver across any location of your choice.
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You can reach our customer service team by initiating a live chat, requesting a call back from the customer sevice section available on app and website or write to us at care@starquik.com
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Yes , StarQuik is a TATA Enterprise. You can shop from our range of 5000+ products and get Honest Savings Everyday! You can trust us when we say our prices are honest & lowest in the market. When you shop with us, you will see Big Savings on your bill.
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You can choose from over 5000+ products spread across various categories such as Foodgrain, Oil & Masala, Fruits and Vegetables, Non- Veg, Branded Food, Home Care, Personal Care, Beverages, Dairy, Frozen Food and much more.
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We have a full proof and hygienic packaging. Fresh Fruits and Vegetables products are packed in brown paper bags. Non Veg is packed in aluminium sealed bags. Frozen food is packed in thermal bags to maintain temperature. Other packaged products are delivered in crates.
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Every product varies in size and weight. As you purchase, an estimated weight for the product is priced by kilogram. However, to be accurate about the weight, we always weigh each item at the time of delivery to determine final price. In case the weight of the product is lesser than what you ordered, you will be asked to pay only for that quantity.
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You can purchase all the products that are under Bill Pe Deal offer. However, there is an offer limit of 3 pieces per product.
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Yes, you will have to register on Starquik to add products in your cart and place an order.
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The product description is seen below the product image. You will find a detailed information about the product and `Add to cart` option is available on the right side in the description section in case you want to swiftly add the item in your cart.
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We are an omnichannel grocery business where a customer can order online on StarQuik App and offline across any Star Bazaar store in the city. StarQuik deliveries are picked from the nearest Star Bazaar stores and delivered to the customer's doorstep.
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We aim to deliver all the items you ordered from StarQuik. In rare scenarios, there is a possibility that when the delivery executive would be in the process of picking the items, some products may be out of stock at the Star Bazaar store.
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The more the merrier! You can order products upto 12 quantities depending on the availability of the item.
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We make every effort to ensure that the images displayed on app and website are accurate and match the product. However, fit could be possible that a few product images may slightly vary from the actual products you receive.
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The prices listed on our app and website are dynamic. We offer Super Low Prices and help our customers save big on all their orders. In addition, we also have multiple deals and discounts to help the customer Shop More and Save More.
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Yes, Cash on Delivery is an applicable mode of payment on StarQuik.
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Yes, we do accept Sodexo coupons as a mode of payment for all food items. However, non-food items in your cart, cannot be checked out using Sodexo. You will have to make payment separately with another mode of payment. We would also like to inform you, payment via Sodexo is only available for Android users currently. Besides Sodexo, you can also pay with our other modes of payment such as COD, card payments, net banking, Paytm, Simpl & wallet money.
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We accept payments via COD, eCOD, Debit & Credit cards, Paytm and Simpl. Note: Delivery executive does carry the debit/ credit card machine. In case you cannot do COD, you can either opt for eCOD as you checkout or inform the delivery executive for eCOD.
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We do not have this facility available at the moment. We accept payments only through a single mode of payment.
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Yes, UPI payment option is available. After ordering, during the delivery an SMS with a link to make payment by any other online method will be sent. In addition, the Delivery associate can generate an Ecod link or generate a QR that the customer can scan and pay via any of the available UPI options.
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Yes, you can place your order on StarQuik website, App and our Mobile site as well.
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Yes, offer discounts and prices of products are the same on the StarQuik App and Starquik website.
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You can find the `Apply Coupon` option in your cart at the time of checkout. Click on the option and apply the coupon code and avail the discount before proceeding to make the final payment.
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Your balance wallet money can be used on your next order at No Minimum Bill however, cashback that is credited to you as part of our ongoing campaign or any other Bonus Cashback will be applicable at a certain bill value.
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There is no minimum order value.
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Yes, you can reorder the same items.
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Your wish is our command! You can now add more items to your order. Follow the steps to do so: 1. Go to My Orders section. 2. Click on your recent order and you will find an option Add Items to your cart 3. Click on Continue and place your final order. Note: Your new order will be clubbed with the recent order which you already placed.
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You can cancel your order by visiting the `My Order` section and clicking on the `Cancel` button. Once the order is cancelled, you will receive a notification on your registered mobile number and email id.
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No, we do not charge any cancellation fee for any orders being cancelled.
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Yes, depending on the validity of the coupon, the benefits of the coupon shall be valid for the next order too. You will have to wait 15-20 minutes to reuse the coupon benefits.
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We have a No Questions Asked return policy. Return request against an order can be raised within 2 days from the date of delivery for perishable products and 5 days for non-perishable products. You can raise a request through the My Orders section on the app and website or by writing to us at care@starquik.com or through our live chat.
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No, we do not charge any additional cost on pickup or re-delivery.
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Goods once sold shall not be exchanged. However, these can be returned or taken back upon delivery if there are issues with the quality, quantity or freshness of the ordered product.
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The turn around time to process a refund is 24 working hours once the request is raised.
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You will receive your refund amount in your StarQuik wallet which can be used while re-ordering products. Keep shopping to maximise your savings!
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Yes, you can get your refund credited in the original mode of payment.
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The refund amount does not have any validity. You can use the amount on your future orders.
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Cashback is credited to your StarQuik wallet within 24 hours of delivery. In case you do not receive the cashback in your wallet, feel free to get in touch with our customer service team.
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No, you cannot encash the Cashback.. You can use the amount on your next order.
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No, Cashback bonus in non- transferrable to another mode of payment. You can use the cashback money on your future orders.
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Yes, the cashback is valid for 90 days from the day the amount is credited in your StarQuik Wallet.
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Cashback is an amount credited back to you in your StarQuik wallet which can be used to pay on your future orders without any minimum bill value and comes with a validity of 90 days.
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Bonus is an amount which you can use on your future orders with a minimum bill value.
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Click and collect is a new way to shop for your groceries which allows the users to place their order online through the app and physically visit the store to pick their order.No more waiting for delivery slots to open up.Select a convenient pick up slot and you are done with Grocery Shopping.
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The service is absolutely free.
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You cannot reschedule your delivery slot once the order is placed. You can cancel your current order and place a new order at a new slot.
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We will provide you with a link of picking instructions that consist of the landmark address map to locate the same and other details around the specified landmark.All these details are available at the time of placing the order as well as on the order detail page. Follow the simple instructions and make grocery shopping easy.
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It is mandatory for customers to bring their own bags.
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Sorry, we currently do not offer this option. However, as of now we are operating from one store only.
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The customer can align the other person to collect the order. They will have to present the valid Order ID and OTP for confirmation to the handover executive.
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The user may have to wait for their turn if they come before the selected time slot. The order will be by default cancelled by end of day if they fail to arrive at their stipulated time slot.
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You can cancel your order anytime on the StarQuik App.
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We follow a no questions asked return policy. Upon arrival, you can check your products and decide if you want to do a partial or full return of order as per your convenience.In case of partial return - money will be credited in your Starquik wallet and in case of full return - money will be credited in original payment mode.
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You can register by clicking on the Login option available at the top left corner in the main menu.
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You can login either with your mobile number or your Gmail account. If you choose to Login with mobile number, an OTP will be sent to you on the registered mobile number. You will have to validate the OTP and log into your account.
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Yes, you will have to register your account on StarQuik to add items to cart and proceed to checkout. Besides, once you've logged in, you can browse through our amazing discounts and avail offers on your orders.
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You will have to follow below steps to reset your password. 1. Enter your email address to log in and click on Forgot Password 2. An email with the reset link will be sent to you on the registered email id 3. Using the reset link, change your password and you're done. For further assistance, our customer service team is just a click away.
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No, registration on Starquik app and website is absolutely free.
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